Privacy policy
1. Introduction
Welcome to kdtao.com, a global e-commerce platform dedicated to providing high-quality products. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit our website (www.example.com) or shop through our mobile application. We value your privacy and are committed to complying with applicable data protection laws, including but not limited to the Personal Information Protection Law of China (PIPL), the General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA).
This policy applies to all personal information collected through our platform (including the website and mobile application). If you have any questions about this policy, please contact us at support@kdtao.com.com.
2. Information We Collect
We collect the following types of personal information to provide and improve our services:
|
Information Category |
Description |
Collection Method |
|---|---|---|
|
Identity Information |
Name, email address, phone number |
Collected via registration forms, order submissions, or customer support interactions |
|
Transaction Information |
Payment details (e.g., credit card number), order history |
Collected during purchases through secure payment gateways |
|
Device Information |
IP address, browser type, device ID |
Automatically collected via cookies and similar technologies |
|
Usage Information |
Browsing history, product preferences, search history |
Collected via website analytics tools (e.g., Google Analytics) |
|
Other Information |
Feedback or survey information you voluntarily provide |
Collected via questionnaires, reviews, or customer support channels |
We may also collect non-personal information (e.g., anonymized statistical data) to analyze and optimize platform performance.
3. Use of Information
We use your personal information to:
-
Process Orders: Complete purchases, deliveries, and customer support.
-
Improve Services: Analyze user behavior to enhance website functionality and product recommendations.
-
Marketing Purposes: Send promotional offers, discounts, or newsletters (you can opt out at any time).
-
Legal Compliance: Comply with applicable laws or respond to law enforcement requests.
We only use your information as necessary and in compliance with legal requirements.
4. Sharing of Information
We may share your personal information with the following third parties:
|
Recipient |
Purpose |
Examples |
|---|---|---|
|
Service Providers |
Process payments, deliveries, or data analytics |
Payment gateways (e.g., PayPal), shipping companies (e.g., DHL) |
|
Partners |
Provide joint promotions or advertising services |
Marketing agencies |
|
Legal Authorities |
Respond to legal requirements or protect platform rights |
Government agencies, courts |
We do not sell your personal information, and all sharing is subject to strict confidentiality agreements.
5. Data Security
We implement industry-standard security measures, including:
-
Encryption: Using SSL/TLS to secure data transmission.
-
Access Controls: Limiting employee and third-party access to personal information.
-
Regular Audits: Conducting periodic security assessments.
While we strive to protect your information, no internet transmission is completely secure. We cannot guarantee absolute data security but are committed to doing our utmost to safeguard your information.
6. Your Rights
Depending on applicable laws, you may have the following rights:
|
Right |
Description |
|---|---|
|
Access |
View the personal information we hold about you |
|
Correction |
Request correction of inaccurate personal information |
|
Deletion |
Request deletion of your personal information (within legal limits) |
|
Restriction of Processing |
Restrict our use of your information in certain circumstances |
|
Data Portability |
Receive a copy of your personal information for transfer to another service |
|
Objection |
Object to certain types of data processing (e.g., marketing) |
To exercise these rights, please contact us at support@yourcompany.com. We will respond to your request within 30 days (or as required by law).
7. International Data Transfers
As a global e-commerce platform, we may transfer your personal information to servers outside your country (e.g., the United States or the European Union). We ensure all international transfers comply with applicable laws and are protected by appropriate safeguards, such as Standard Contractual Clauses (SCCs) or data protection agreements.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
-
Functionality: Ensure the website operates correctly (e.g., remembering login status).
-
Analytics: Understand user behavior to improve services.
-
Advertising: Deliver personalized advertisements.
You can manage cookie preferences through your browser settings, but disabling certain cookies may affect website functionality. For more details, please see our Cookie Policy.
9. Children’s Privacy
Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected children’s information, please contact us immediately, and we will delete the relevant data.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in laws or our business practices. The updated policy will be posted on our website with the effective date. Significant changes will be communicated via email or website notifications.
11. Contact Us
If you have any questions or wish to exercise your rights, please contact our Data Protection Officer:
-
Email: support@kdtao.com
We are committed to addressing your privacy concerns promptly.